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User Sense
Interviews

Direct qualitative data gathering through one-on-one conversations.

Focus groups

Small group discussions guided by a moderator to uncover diverse perspectives.

Online surveys

Digital questionnaires for efficient data collection.

User testing

Evaluating product usability by observing real users.

Card sorting

Understanding user information categorization preferences.

Tree testing

Evaluating website navigation structure effectiveness.

Research community

Participants providing ongoing feedback over time.

Mystery shopping panels

Covert evaluations of product or service quality.

Customer panels

Voluntary participation in market research activities.

Rapid Implicit Associations Testing (RIAT)

Measuring subconscious associations and biases.

Observation

Systematic watching and recording of behaviors.

Cocreation

Collaborative approach to generate innovative solutions.